Craig Davis

Executive Operational Planning Manager Corporate Real Estate and Workplace Services @USAA

San Antonio, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2018 — Present

Executive Operational Planning Manager Corporate Real Estate and Workplace Services @USAA

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San Antonio, TX, US

CREWS, Executive Operational Planning Manager/Chief of StaffCharged with VP support and partnering with functional area executive leaders on broad, organizational-level issues• Conducted an organizational assessment for Key and Prioritized Roles related to Operational Risk Management and Compliance Risk Management• Worked with team executives to collect, analyze, and draw insights from real estate portfolio and facilities management data as part of the enterprise Future Proofing effort. Outlined scenarios and options toward sustainable efficiency.• Worked with EMG to create annual deliverables and ensure alignment with long-term priorities, included concrete metrics for 20••••24. Led business strategy and objectives reviews to evaluate progress.• Chaired BoD DE & I Committee and outlined concept and a strategic plan for implementing equity principles throughout the organization and increase support in under-served areas for the Children’s Bereavement Center of South Texas • Developed decision briefs, white papers, executive correspondence to include MBRs and CoSA reviews. Served as lead for Live Ink and Q&A responses for various strategic topics and communications such as the downtown location initiative.• Maintained workforce oversight and worked with CAO Workforce Planning and HRBP for 100% accuracy on forecasting of organizational structure and funding• Partners with CFO and Staff Operations to develop and present to the VP the CREWS $330M budget forecast, actual spend, and key drivers. Developed cost benefit analysis white papers such as corporate jet travel comparisons• Collaborated with CREWS Research and Analysis team on development of a dashboard that identified relevant data points during Operation Send MSRs Home for CAO reporting• Planned, coordinated, and executed all town halls, Open Mics, team highlights, and staff meetings. Revised the format for a more inclusive environment

EDUCATION

1999 — 2000

University of the Incarnate Word

Bachelor of Applied Arts and Scienc, Organizational Leadership

2005 — 2007

Central Michigan University

Master of Science in Administration, Human Resources Management/Personnel Administration, General

2018 — 2019

The University of Texas at Austin

Executive Masters in Public Leadership, Public Leadership

SKILLS

Project ManagementPersonnel ManagementMentoring of StaffStrategic PlanningQuality AssuranceProcess Control AnalysisU.s. Department of DefenseQualitative ResearchProposal WritingReport WritingComplex Analysis

ABOUT CRAIG DAVIS

Dynamic EOPM with 20+ years of progressive experience in military citizenship, community engagement, strategy, operations, process improvements, financial planning, and team development. Provides support and guidance to executive leadership to identify, develop and communicate business strategies across CREWS functional areas, utilizing expert knowledge of USAA, industry, business development, and financial planning. Leads strategic analyses of business needs and trends in support of business strategy development and planning processes. Serves on board of directors for the Children’s Bereavement Center of South Texas. As a service member was awarded the Volunteer Service Medal for career long performance in outstanding volunteer service and community impact.

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