Craig Burgess
Complaints Resolution Specialist @One Manchester
Manchester, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2025 — Present
Complaints Resolution Specialist @One Manchester
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EDUCATION
1993 — 1996
The University of Salford
2:2
SKILLS
Team LeadershipWorkforce ManagementQuality AssuranceBpoCustomer ExperienceClient RelationsAccount ManagementBusiness Process MappingManagementCall CenterService DeliveryMentoringCoachingContact CentersTeam ManagementInbound MarketingLeadershipCall Center DevelopmentTrainingTelemarketingCall CentersOutsourcingPerformance ManagementCrm
ABOUT CRAIG BURGESS
I have 20 years managerial experience of working in the BPO industry that have included…
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