Craig Bayer
Global Operations Director
- Role
- Director of Operations-corporate Trust & Mortgage Document Custody at BNY
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Craig Bayer
Innovative executive with extensive experience in Global Operations Management for Financial Services. Highly skilled in developing comprehensive strategies designed to drive cohesive, successful operations, driving continuous growth and business development. Proven ability in evaluating existing operations to identify inefficiencies and redundancies, innovating improvements to optimize workflow, achieve financial objectives, and improve profit margins. Recognized for overhauling stagnant units to reinvigorate operations and achieve profitability.
Experience
Director of Operations-corporate Trust & Mortgage Document Custody
Oct 2016 — Present · Dallas-Fort Worth, TX, US
Develop and implement short- and long-term strategies to continuously enhance internal control and client service operations. Direct a team of 800+ staff across various locations, internationally. Provide comprehensive reports to regulators and executive committee members to foster operational transparency and communication. Key Accomplishments: • Defined and executed upon widespread operational transformation program, repairing a significantly distressed Document Custody Operation. • Effectively improved execution timeline rates from 57% to 99% and reduced attrition rates from 24% to 4%. • Achieved a 4% run rate expense reduction off of a $76M operating expense base.
Education
King's College
Bachelor of Arts
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