Craig A. Loewen
- Role
- Senior Product Manager at Microsoft
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Craig A. Loewen
As a product manager at Microsoft, I work on building the latest features and tech for…
Experience
Senior Product Manager
Aug 2018 — Present · Redmond, WA, US
Own Windows Subsystem for Linux (WSL) program used by 3M+ developers and IT professionals.• Grew WSL to be used as the \"Primary Operating System\" by 17% of developers on the Stack Overflow 2023 survey • Define product vision and feature prioritization roadmap based on customer data, technical feedback, and market studies. • Conduct weekly meetings to monitor progress, use agile methodologies, and work with team and clients.• Identify and solve key product pain points and expand use of developer tool to include more use cases, doubling monthly active device usage and increasing user retention by 30% as part of Windows for Developers organization.• Gather customer requirements and write specifications for developers to deliver new features, such as Linux GUI app support and shipping a Linux kernel as part of Microsoft update.• Leverage Twitter, GitHub, interviews, user studies, and focus groups to integrate voice of customer into product roadmap. • Monitor KPIs, including monthly active devices (MAD), retention rates, and activation rates to evaluate long-term retention. • Collaborate with Microsoft teams, including program managers, software developers, senior and principal PM and dev leads.• Added 100% Linux system call compatibility and improved file speed performance by 20x+ by orchestrating transition to a new back end architecture.• Built a WSL community by creating blog posts, producing tutorial videos on YouTube, and speaking at conferences, totaling over 1 million views from developers and IT professionals.
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