Chris Pettibon
VP, Global Customer Support at Neo4j
- Role
- Vice President of Customer Support at Neo4j
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Chris Pettibon
Innovative Customer Success executive with technical and operations management experience building and transforming diverse support organizations. Over the last decade I have a proven track record of establishing and/or improving support operations at scale within small and mid-sized companies. Passionate about customer experience and helping customers quickly realize value in the products and services they purchase. One of my guiding principles for an effective Customer Support team, regardless of the technology or customer segmentation, is to always hire the best and trust them. A well trained, disciplined and collaborative team working towards a common goal while leveraging adaptive processes and modern technologies will always outperform the competition.
Experience
Vice President of Customer Support
Jan 2022 — Present · Washington, DC, US
Skills
- Professional Services
- Saas
- Requirements Analysis
- Cloud Computing
- Sla
- Itil Certified
- Pre-Sales
- Data Center
- Problem Management
- Solaris
- Customer Support
- Service Delivery
- Technical Support
- Cmdb
- Service Management
- Service Desk
- Integration
- Software as a Service (Saas)
- Customer Success
- System Deployment
- IT Operations
- Itil
- Enterprise Software
- Enterprise Architecture
- Bmc Remedy
- IT Management
- Team Leadership
- Solution Architecture
- IT Service Management
- Unix
- Agile Methodologies
- Management
- Systems Management
- Bmc Patrol
- Salesforce.com
- Sales Enablement
- Virtualization
- Software Industry
- Incident Management
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