Chris Parlette
Director of Customer Success at Corsha
- Role
- Director of Customer Success at Corsha
- Location
- Silver Spring, MD, US
- LinkedIn followers
- 500 followers
About Chris Parlette
Experienced sales engineer covering the entire sales process and customer journey, from pre-sales engineering to post-sales services and customer success all the way through renewal and expansion. This wide range of skills has been best used in helping startups to grow and helping customers to see, understand, try, integrate, purchase, deploy, and achieve a return on investment. Background includes a wide variety of companies and products, including both on-prem and SaaS, cloud tools, monitoring tools, consulting, professional services, demos and POCs, RFPs, marketing efforts (blogs, trade shows and conferences, social media), sales processes, customer support, custom integrations, and more.Specialties: Sales Engineering, Customer Support, Troubleshooting, Consulting, Scripting, Python, Monitoring tools, Cloud, AWS, Microsoft Azure, GCP, Integrations, Startups, DevOps, SaaS, Professional Services, Linux, Kubernetes, Operational Technology (OT), Cybersecurity
Experience
Director of Customer Success
Sep 2025 — Present · Vienna, VA, US
I lead the team that manages prospect and customer deployments to ensure they achieve full machine identity and security using Corsha\'s Identity Provider for Machines. My primary goal is to drive customer retention, loyalty, and expansion by overseeing the entire customer lifecycle from proof-of-value to renewal.My role as leader of the team includes defining and improving our internal processes and systems in order to make my team members successful. I also work directly with key customers to deploy both on-prem and in the cloud, as well as to build relationships and partnerships with those key customers.
Education
University of Maryland
BS, Computer Science
2002 — 2006
Skills
- Customer Support
- Software Development
- Python
- Servers
- Idea Generation
- Mysql
- Virtualization
- Routers
- Switches
- Enterprise Software
- Cloud Computing
- Web Applications
- Online Gaming
- Technical Support
- Friendly Personality
- Microsoft Sql Server
- Zenoss
- Java
- Linux
- Citrix
- Product Support
- Troubleshooting
- Client Services
- Customer Satisfaction
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