Charles Palarca
Carrier Engineering Account Manager - Wireless Technologies and Ecosystems @Apple
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WORK HISTORY
Carrier Engineering Account Manager - Wireless Technologies and Ecosystems @Apple
Cupertino, CA, US
EDUCATION
California Polytechnic State University-San Luis Obispo
BS
ABOUT CHARLES PALARCA
Exceptional technical manager with 25+ years experience leading cross-functional teams in both start-up and corporate environments. Strengths include program management, business intelligence, data analysis & modeling, process development & implementation, and operations. Deep telecommunications background in both wireline and wireless industries. Specialties:* Wireless Product Certification – Wireless device certification, carrier management * Manager / Project Manager – Network and hardware implementation, CRM and eCommerce software development, technical account manager * Operations Manager – Capacity management, production support, service level agreements, client (customer) management, defect and root cause analysis, escalation and issue management, off-shore vendor management * Business Intelligence – Database and data warehouse creation and management, data analysis and modeling, SQL, executive C-level data report, SLA metrics
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