Courtney Zolecki
HR & Talent Leader | Director, Learning Delivery at American Express | Talent Strategy • Leadership Development • Talent Acquisition
- Role
- Director of Learning at American Express
- Location
- Milwaukee, WI, US
- LinkedIn followers
- 500 followers
About Courtney Zolecki
I help organizations unlock the potential of their people. At American Express, I’ve led teams across the US, Canada, Mexico, and the Philippines, driving talent strategy, learning delivery, and leadership development initiatives that empower colleagues to succeed from day one. As a servant leader, I clear the path for my team to do their best work, while stepping in to guide decisions and deliver results when it matters most. I lead with authenticity, championing an environment where individuals feel supported, encouraged, and inspired to bring their full selves to work. I am passionate about helping people discover their purpose and strengths, then turning that insight into tangible performance and growth, for them, their teams, and the business. I am exploring Director or AVP opportunities in Talent Development, Talent Management, Leadership Development, or Talent Acquisition Leadership, where I can continue to create impact, foster growth, and drive results at scale.
Experience
Director of Learning
May 2022 — Present
Currently lead a team of approximately 60 Learning Professionals across the US who deliver first-class learning solutions to drive business performance and retain top talent for Global Servicing (GS) frontline
Education
Purdue University
Bachelor of Arts (B.A.), Organizational Communications
2000 — 2004
Cardinal Stritch University
Certificate of Human Resource Management (CHRM), Human Resources Management and Services
2014 — 2015
Purdue University
Bachelor of Arts, Organizational Communication, General
Skills
- Call Centers
- Applicant Tracking Systems
- Recruiting
- Temporary Placement
- Customer Experience
- Hiring Practices
- Employee Training
- Building Relationships
- Team Leadership
- Staffing Services
- Talent Management
- Relationship Management
- Customer Service
- Leisure Travel
- Global Talent Acquisition
- Onboarding
- Strategic Planning
- Process Improvement
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