Courtney Jones
Senior Project Manager @Overflow
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WORK HISTORY
Senior Project Manager @Overflow
Birmingham, AL, US
Own end to end delivery of Tap Operations projects, managing defined scope, schedules, and budget considerations across intake, proofing, production, fulfillment, shipping, and onboarding• Lead cross functional project execution across Sales, Product, Engineering, Operations, Finance, and external manufacturing and fulfillment partners to ensure projects are delivered on time and within agreed constraints• Develop and maintain project plans, timelines, and capacity forecasts while identifying and mitigating risks, dependencies, and cost drivers across domestic and international production workflows• Design and implement scalable SOPs, automation, and operational processes to improve delivery efficiency, reduce rework, and support cost effective execution using Monday.com, HubSpot, Make.com, Google Sheets, Notion, and Shippo• Serve as the primary point of accountability for project delivery outcomes, scope control, execution quality, and continuous improvement initiatives• Provide leadership with regular visibility into project health, schedule performance, cost impacts, and delivery risks to support informed decision making• Partner with Sales and Customer Success to align project scope and timelines with client expectations, accelerating time to first value and launch readiness• Support rollout of new Tap initiatives by coordinating project planning, stakeholder alignment, and operational readiness
EDUCATION
Western Governors University
Bachelor of Applied Science - BASc, Supply Chain & Operations Management
Ashford University
Public Relations, Advertising, and Applied Communication
ABOUT COURTNEY JONES
I’m Courtney Winbush, a Senior Project Manager and PMP, CSM, and CAPM certified professional with over seven years of experience driving operations, delivery, and execution in SaaS and fintech environments. I specialize in building clear, scalable systems that help distributed teams deliver reliably within defined scope, timelines, and constraints.At Overflow, I lead Tap Operations delivery, managing complex cross functional projects spanning intake, proofing, production, fulfillment, shipping, and customer onboarding. My focus is on aligning timelines, managing dependencies and risks, and ensuring work moves smoothly across internal teams and external manufacturing and fulfillment partners.My work centers on process design, documentation, and workflow automation that improve visibility, reduce friction, and support consistent execution across global operations. With a background in marketing, I bring a user focused perspective to everything I build, ensuring systems are not only effective but practical and easy for teams to adopt.I’m drawn to teams that value structure, clarity, and steady execution. If you are building operational systems that need to scale across functions and regions, I would welcome the opportunity to connect.
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