Courtney Heba Valis

About Courtney Heba Valis

Driving AI transformation across our Enterprise Manufacturing Industry using Copilot for M365. My role requires me to identify high value use cases across different lines of businesses and engineer solutions using AI, driving ROI through increased revenue or reduction in operating costs. As a modern work specialist, additionally I am hyper focused on productivity and enhancing employee experience using the MSFT M365 stack.In my previous role, I was an Agile leader driving transformation at Carters | Oshkosh B\'gosh. My role was to accelerate the visibility of 2021 strategic initiatives to leaders in both IT and business through facilitation of Roadmap and Quarterly Planning sessions, where we seek to align on goals, highlight risks, and acknowledge dependencies. I was responsible for the delivery of the website scrum teams and led the implementations of a new brand, Little Planet (organic, sustainable clothes), a revamped on-site search, and tailored shopping experience. Before Carter\'s, I was an Agile Coach at Delta Air Lines, helping with our Enterprise Transformation. As a member of the Agile Center of Excellence I also worked a year at Delta\'s dojo. Delta\'s dojo is an 8 week immersive experience for IT teams with Big Audacious Goals. While at Dojo, I coached 26 Scrum Masters and facilitated 30 training courses in topics ranging from Intro to Agile to Estimation to Teaming. Previously, I worked at AT & T in Corporate Technology Sales with a background in account management selling B2B network infrastructure (fiber) and mobile applications.To supplement my love for helping others grow, I teach one night a week at Georgia Gwinnett College C# and MIS courses. I am also a Georgia Tech MBA graduate with a 6 Sigma Black belt that I use often to streamline inefficient processes.

Experience

1. Director Specialist of Ai Workforce

   Microsoft

   Jun 2025 — Present · Atlanta, GA, US

   Leading AI transformation initiatives for manufacturing enterprises, enhancing operational efficiency and driving revenue growth. Developing and validating AI use cases tailored to client needs, resulting in accelerated adoption of innovative technologies. Collaborating with cross-functional customer teams across all lines of business to deliver impactful solutions, improving customer satisfaction and engagement.

Education

• Georgia Gwinnett College

  Bachelor of Business Administration (BBA), Management Information Systems

  2008 — 2012

• Georgia Institute of Technology

  Master of Business Administration (M.B.A.), Lean Six Sigma Black Belt Certified

  2015 — 2017

Skills

• Computer Hardware
• Continuous Learning
• Project Management
• Marketing
• Leadership
• Networking
• Servers
• Powerpoint
• Windows 7
• Access
• Printers
• Sales Operations
• Help Desk Support
• Customer Retention
• Safe
• Customer Service
• Facebook
• Laptops
• Remote Desktop
• Account Management
• Product Management
• Xp
• Inventory Management
• Scrum Master
• Microsoft Powerpoint
• Dell Computers
• Hardware
• Kanban
• Telecommunications
• Os X
• Enterprise Agility
• Microsoft Office
• Sales
• Agile Methodologies
• Management
• Team Leadership
• Information Technology
• Application Development
• Software Installation
• Windows Vista