Courtney Simone Hillner-Ludlow

Senior Event Manager @Marriott Hotels

Atlanta Airport Marriott, GA, US

Expertly managed Catering and Sleeping Room Events for attendees to maximize revenue, occupancy and profit.• Implemented the expanded use of outdoor patio and open spaces for unique themed events.• Created themed events to achieve meeting planners desired outcomes.• Managed catering staff workflow to efficiently accommodate multiple events including conferences, private gathering and corporate meetings.• Achieved $3 million in catering and rooms revenue annually with a 25% up sell on catering and audiovisual.• Distinguished the Airport Marriott as the preferred venue for quality events and service excellence.• Maximized event profitability by closely monitoring rooms inventory, staff hours and overhead costs. • Excellent relationship with conference leaders through proactive communication to anticipate meeting needs and personal expectations of the main contacts thereby ensuring a successful outcome.• Elevated skills of event team by delivering ongoing training programs.

Florida International University

Bachelors of Arts

Florida International University

Certificate