Courtney Paige Perry

Learning Experience Designer @Salesforce

Designed and led high-impact learning programs for global employee and partner audiences using a blend of eLearning, live virtual sessions, job aids, and on-demand tools.• Collaborated with cross-functional stakeholders, including subject-matter experts, product owners, and sales leaders, to align training to business outcomes.• Led design of programs contributing to ~$330M revenue growth by aligning learning outcomes to high-impact sales motions and readiness metrics.• Provided design oversight and peer coaching for junior designers across multiple programs, supporting quality control and design consistency.• Delivered scalable enablement programs and tool training for internal teams and partners using agile learning methodologies (ADDIE/SAM).• Led the strategy, design, and execution of global soft skills and DMJ programs for sales teams, aligning content with business outcomes and partner feedback.• Developed assessments, impact maps, and success metrics to evaluate learning effectiveness and improve performance outcomes.• Led the design and rollout of a new capacity planning system that integrated project work, PTO, and VTO; replaced outdated tooling, improved resource visibility, and partnered cross-functionally to embed the system into the team\'s formal platform.• Championed quality and consistency by establishing design standards, mentoring peers, and leading the Articulate 360 Community as a Storyline Champion.• Managed learning projects end-to-end, including timelines, stakeholder reviews, and iterative content updates, maintaining a 4.8+ CSAT rating across initiatives.• Partnered with internal tech teams using Okta, Salesforce, Tableau, and other enterprise tools to ensure technical alignment of learning solutions.