Courtney Pesek
Client Relationship Manager @The Hartford
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WORK HISTORY
Client Relationship Manager @The Hartford
Partners with Regional Account Executives and Underwriting on plan design and rate negotiations for Add Issue business in Group Benefits, Life and Disability lines of coverage.Actively supports pre-sale/finalist activities in conjunction with internal business partners.Effective Pro-Active Customer/Broker interface. Effectively plans for and schedules meetings with clients with a specific pro-active agenda. Promotes Value Added Services and new products, services and offeringsResponsible for managing a defined book of business consisting of Regional Account lives) customers in the Physician Segment.Primary Liaison between customer, producer, underwriter, voluntary sales manager and internal business partners to ensure customer needs are being addressed, bringing in the right resource at the right time. Drives the renewal process on all lines of businessDE & I Program ManagerDE & I CouncilWell-Being Leader spanning 10 states
EDUCATION
Integrative Wellness Academy
Integrative Life Coach
Dharma House School of Yoga
200 hr RYT, Yoga
Johnson County Community College
Associate's degree, General
The University of Kansas
BGS, Psychology, English
Blue Valley North High School
General, General
SKILLS
ABOUT COURTNEY PESEK
I build trusted relationships, solve complex problems, and helps organizations create environments where people-and partnerships-thrive. My career spans account and relationship management, employee benefits, and enterprise well-being leadership, where I\'ve supported employers ranging from small business to large, multi-state organizations. I am known for bringing clarity to complexity, aligning strategy with real-world execution, and serving as a steady, trusted partner to clients, broker and internal teams. Beyond traditional account management, I bring a differentiated perspective grounded in employee engagement, wellness strategy, and DEI. I\'ve led multi-state well-being initiatives, partnered cross-functionally to dive adoption and retention, and created programs that translate data and insight into meaningful human outcomes. What sets me apart is how I lead relationships: with empathy, accountability and follow through. I listen closely, communicate clearly, and show up consistently-especially when things are hard. Clients don\'t just see me as a point of contact; they see me as a partner invested in their success.I\'m energized by roles where relationship-building, strategy, and impact intersect-and where doing the right thing for people drives long-term results.
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