Courtney Francis
Executive Assistant & Operations Coordinator @Dellwood Insurance Group
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WORK HISTORY
Executive Assistant & Operations Coordinator @Dellwood Insurance Group
Overland Park, KS, US
Provide executive support to the CIO, including prioritizing tasks by managing calendars and schedules, coordinating travel and accommodations, and preparing meeting recaps while handing confidential information with discretion.• Oversee office operations including facilities management, vendor coordination, inventory ordering, event planning, and internal communications to support a productive work environment. • Coordinate IT operations by managing equipment orders and shipments, onboarding new employees, granting system access, tracking assets, and triaging IT support tickets.• Manage expense reporting and invoice workflows, including vendor invoices and monthly corporate credit card submissions, ensuring accuracy and compliance.
EDUCATION
Metropolitan Community College
Associate of Arts - AA, Graphic Design
University of South Florida
Bachelor of Arts - BA, Mass Communication and Multimedia Journalism
ABOUT COURTNEY FRANCIS
Highly organized Senior Executive Assistant and Operations Professional with 10+ years of administration experience. Proven expertise in office and business management, confidential communications, expense and vendor management, and cross-functional coordination. Trusted partner known for anticipating executive needs, streamlining workflows, and maintaining the highest level of discretion while enabling leadership to focus on strategic priorities. Real Estate investor, graphic designer, and creative writer with excellent communication and collaboration skills.
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