Courtney Luff
VP of HR, Cx Talent Management @Gohealth
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WORK HISTORY
VP of HR, Cx Talent Management @Gohealth
TX, US
Lead strategic People Operations and HR partnership for a national workforce of employees, aligning executive leadership, finance, and cross-functional stakeholders to drive scalable, compliant, and high-performing people practices.Build and unify a national HR Business Partner organization to support leaders at all levels, strengthening governance frameworks, operational clarity, and risk mitigation across state and federal regulatory environments. Leverage workforce analytics and legal collaboration to proactively manage compliance and business risk.Successfully guided the organization through IPO readiness, rapid growth, geographic expansion, and large-scale workforce transformation, including navigating transitions between remote and in-office operating models. Champion process modernization and systems optimization to ensure the People function evolves alongside the business.
EDUCATION
Indiana University Southeast
Business Administration and Management
Northwestern University - Kellogg School of Management
Strategic Leadership
SKILLS
ABOUT COURTNEY LUFF
HR People Operations and Leadership executive with 20+ years of experience leading enterprise-scale people functions across national workforces and partnering globally to support complex, distributed organizations. Proven track record building scalable HRBP teams, strengthening governance and compliance frameworks, and modernizing People systems to drive operational excellence. Experienced in workforce transformation, enterprise restructuring, benefits optimization, and cross-functional alignment with executive, finance, and international stakeholders. Known for delivering data-informed strategy and AI-enabled efficiencies that elevate both employee experience and business performance.
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