Courtney Linke
Customer Success Manager | Paradox 🤝 Workday
- Role
- Customer Success Manager at Workday
- Location
- Scottsdale, AZ, US
- LinkedIn followers
- 500 followers
Experience
Customer Success Manager
Nov 2025 — Present · Scottsdale, AZ, US
Own and manage franchise relationships, serving as the main point of contact* Lead solutioning and translate business requirements into effective platform configurations* Manage full end-to-end implementations, including onboarding, setup, training, and launch* Provide direct technical and functional support, resolving issues without escalation* Analyze product and client data to identify trends, gaps, and opportunities for workflow improvement* Drive adoption and engagement through proactive guidance, best-practice recommendations, and ongoing education* Conduct business reviews to align on goals, performance, and future roadmap
Education
University of Arizona
Bachelor of Arts - BA, Humanities/Humanistic Studies
2022
University of Arizona
Minor, Business Administration and Management, General
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