Courtney Lind

About Courtney Lind

I’m a design leader with 17+ years of experience. I have a proven track record for…

Experience

1. Director, Product Design Ux - Target Com Target Apps

   Target

   Oct 2019 — Present

   I lead and manage a large team of product designers of all levels, including people-managers with their own teams. My product teams are well versed in all stages of the product development lifecycle as well as accessibility standards, iterating to optimize the experience, and collaborating across design teams and functions to leverage the best skillset for the problem. I partner with Sr Directors, VPs and SVPs across the enterprise to deliver impactful customer and business results.\\\\n\\\\nMy teams design for target.com and native apps across the top of funnel shopping experience including Search, Browse, Product Detail Page and Fulfillment. We focus on building personalized, relevant experience for new and loyal customers while digging into the intersection of where digital meets brick-and-mortar shopping experiences. I partner with and lead teams of executives to build empathy for the user and each other, to identify new strategic opportunities, and to prioritize the right work that will enable growth and success toward our long range plan.\\\\n\\\\nI leverage my design thinking expertise to create and scale processes around workflow, hiring, performance, and career development to our entire team to eliminate bias, create equitable experiences for all, and support team members in their personal and professional development.\\\\n\\\\nI am responsible for organizational strategies, budgeting, strategic staffing, and hiring. I leverage creative leadership and management to support training and development for our 100-person team as well as on an individual level. I created an entry-level product design role with no bachelor\'s requirement with the infrastructure and support to train new designers on the job. Based on these strategies, we\'ve grown our team from primarily lead roles to a healthy mix of entry level, mid, senior and super senior IC roles in addition to new management roles and increased our diverse representation from 12% to 28% in less than 18 months.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Education

• Lawrence University

  BA, Studio Art, Art History

  1999 — 2003

• Brainco

  Interactive Design

  2005 — 2006

Skills

• Wireframing
• Cms
• Digital Strategy
• Wireframes
• E-Commerce
• Usability
• User Research
• Interactive Advertising
• Mobile Devices
• Usability Testing
• Interaction Design
• Web Applications
• User Centered Design
• User-Centered Design
• User Experience
• Mobile Interaction Design
• Mobile Applications
• User Experience Design
• Visual Design
• Mobile UX
• Mobile Internet
• Information Architecture