Courtney Ukeiley

About Courtney Ukeiley

As a Human Resources Business Partner at AT & T with over 10 years of experience, I…

Experience

1. Human Resources Business Partner

   AT&T

   Sep 2018 — Present · Austin, TX, US

   Lead effective organizational strategies through HR initiatives:• Employee development – Manage efforts with client leaders to evaluate, develop, and advance high performing employees to drive exceptional business outcomes.• Performance management – Lead the performance management process across client organizations. This includes using data to identify low performing employees and implementing efforts to address those low performers.• HR reporting & data analytics – Use PowerBI, Excel, and internal report builders to analyze metrics to help drive strategic business decisions.• Organization design – Lead efforts across client org to assist with job evaluations and ensure job function is aligned to the correct job title and family.• Annual compensation cycle – Lead the annual merit cycle for the client organizations I support.• Organization and talent reviews – Manage the mid-year and end of year talent review process as well as succession planning. Additionally, I partner with HR COE and client leadership to select, implement, and manage employee development programs.• Employee retention – Identify employee retention concerns and work closely with HR Compensation to ensure competitive compensation to retain top talent.• Culture – Collaborate with client so the business is aligned on employee needs to ensure we are creating a positive work culture to ensure maximum productivity as well as wellbeing.• Talent acquisition – Partner closely with TA to oversee hiring initiatives. Stay current with industry trends on hard to fill roles as well as competitive pay in the market.• Compensation – Comprehensive working experience supporting both Employee Comp and Sales Compensation.• Project management – Lead several projects annually to improve HR processes from conception through implementation to ensure the HR team can work effectively and efficiently.• Communications – Ensure clients are informed on HR initiatives, updates, and new developments in the HR communi

Education

• St.Edward's University

  Organizational Development

• Texas State University

  PSYCHOLOGY

• St.Edward's University

  Master’s Degree, Organizational Development

  2014 — 2016

• St.Edward's University

  Master of Business Administration - MBA, Organizational development

• Texas State University

  Bachelor’s Degree, Psychology

  2012 — 2014

• FIDM

  Associate’s Degree, Product Development

  2007 — 2009

Skills

• Leadership Development
• Customer Retention
• Customer Service
• Leadership
• Event Planning
• Customer Relationship Management (Crm)
• Public Speaking
• Training
• Account Management
• Cloud Computing
• Employee Training
• Team Building
• Management
• Microsoft Office
• Salesforce.com