Courtney C.
Driving impactful strategies | Amplifying innovative ideas | Fueling creativity with cups of coffee
- Role
- Director Strategy Operations at Upwork
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Courtney C.
Strategic leader with 10+ years of experience driving cross-functional initiatives, executive storytelling, and operational alignment. Skilled at connecting strategy to execution, translating complex data into actionable insights, and embedding a customer-first and culture-centered lens into decision-making. Proven success building operating rhythms, aligning leaders across product, operations, and trust & safety, and ensuring executive priorities land with measurable business and customer impact. Recognized for bringing clarity, empathy, and strategic focus to high-stakes initiatives.Skills: information design, information architecture, taxonomy development, content strategy, copywriting, content leadership, organic growth, traffic growth, prompt building, prompt engineering, content design, technical content, content presentation, content delivery, campaign development and implementation, business storytelling, reporting and interpreting analytics, persona and audience development, building editorial calendars, team management, and content marketing.
Experience
Director Strategy Operations
Dec 2023 — Present
Education
Bridgewater State University
Bachelor of Arts, Communication
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