Courtney Donnelly
Sr Research Operations Manager @Workiva
Charleston, SC, US
EMAILS
c••••••••@workiva.com
MOBILE NUMBERS
+18•••••••57
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WORK HISTORY
Jul 2021 — Present
Sr Research Operations Manager @Workiva
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Currently working with an amazing team to build Workiva\'s first research ops program! Onboarding the appropriate tools. Creating ResOps roadmap & prioritization. Automating and templating recruiting outreach. Building a customer & non customer panel. Creating legally compliant policies and documents around data management.
SKILLS
Product DevelopmentUser-Centered DesignCertified Nursing AssistantProcess ImprovementStrategic PlanningUsability TestingSquarespaceUser Experience TestingScreeningCustomer ServiceSurvey DesignRemote User TestingUser ResearchSocial Media MarketingWellnessInterviewing SkillsDatabase DevelopmentLeadershipSaasFitnessSalesforce.comPersonaProcess ImplementationUser ExperienceSocial MediaResearchManagementSurvey ResearchProject CoordinationRecruitingEthnographic ResearchMicrosoft OfficeProject ManagementHuman Computer InteractionCrmEvent PlanningCustomer Relationship Management (Crm)
ABOUT COURTNEY DONNELLY
Creativity is intelligence having fun.” Albert Einstein
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