Courtney Taylor

Technical Support Specialist 4 @Ventana Medical Systems

Tucson, AZ, US
MOBILE NUMBERS
+15•••••••35

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WORK HISTORY

Mar 2014 — Present

Technical Support Specialist 4 @Ventana Medical Systems

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Tucson, AZ, US

Currently serving as a primary remote technical support contact between Roche/Ventana and the customers providing direct troubleshooting support for moderate to complex issues related to non-functioning electromechanical instrumentation, software applications and reagents to identify problem areas and recommend solutions.Areas of focus include Digital Pathology, Workflow Management and various Staining Platforms.Salesforce.com, Google Enterprise products, Microsoft office products.

SKILLS

SpectroscopyWet ChemistryUv/VisGc-MsAnalytical ChemistrySpcBiotechnologyInstrumentationTechnical TrainingCalibrationGas ChromatographyNmrValidationMass SpectrometryFluorescenceHplcMechanical TestingLcmsQuality AssuranceTime ManagementLaboratoryFtirLaboratory AutomationLaboratory ManagementChromatographyIr SpectroscopyGmpGlpChemistryProtein ChemistryUvR&DMethod DevelopmentSopLaboratory Skills

ABOUT COURTNEY TAYLOR

I am an industrial and laboratory professional with experience in laboratory management…

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