Courtney Singleton
Customer Care Communications Analyst
- Role
- Customer Care Communications Analyst at Workday
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Courtney Singleton
Experienced Support Specialist with a demonstrated skilled in Help Desk, Technical Support, Customer Experience, Broadband, and Application Support. Work history in hospital & health care, fintech, transportation and telecommunications industry. Graduated from Gainesville High School. Budding entrepreneur
Experience
Customer Care Communications Analyst
Jul 2024 — Present · Atlanta, GA, US
I was a contractor that converted into a full-time employee at Workday
Education
Gainesville High School
Diploma
1991 — 1995
Skills
- Internal Audit
- Vpn
- Microsoft Office
- Sales
- 12 Years+ Customer Service Experience
- Putty
- Customer Support
- Invoicing
- Telecommunications
- Escalation
- Customer Experience
- Microsoft Excel
- Microsoft Outlook
- T1
- Help Desk Support
- Technical Support
- Customer Service
- Team Leadership
- Customer Relationship Management (Crm)
- Strong Written and Verbal Communication Skills Strong Leadership Skills
- Team Building
- Active Directory Experience
- Research
- Call Centers
- Siebel
- Teamwork
- Some Tech Support
- Process Improvement
- Active Directory
- Outlook
- Voip
- Dsl
- Human Resources
- 12 Years+ Telecommunications Experience
- Customer Satisfaction
- Training
- Sharepoint
- Call Center Development
- Broadband
- Software Documentation
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