Courtney Rivas

Executive Assistant Lead & Sales Event Program Manager @Intercom

San Francisco, CA, US

Manage and mentor a staff of global executive assistants for the Go To Market Organization -Deliver full admin support for the President, SVP of Global Sales, and VP of Revenue Operations. Including calendar management, travel, expense reports-Event Program Manager for all large- and small-scale sales events including but not limited too; Global Sales Kick Off, President’s Club Trip, Sales All Hands, Sales Manager Offsites, Mid-Year Event- Sourcing locations, setting a budget, hiring a travel agent, sourcing Hotel RFP’s, setting up the minute-to-minute schedule, sourcing guest speakers, international travel and COVID regulations, booking team dinners, swag, and budget for both remote and in person-Developed the GTM events calendar to keep the team thinking proactively about what is ahead vs. reactionary thinking; ie QBR\'s, All Hands, End of year events-Developed Top Performer swag bags to send out to each quarters winners with things to get them pumped for qualifying towards the president’s club trip-Building out options for remote and in person team building events, and COVID friendly activities in SF, Chicago, Ireland, Sydney-On-boarded a new rewards platform to help recognize our employee’s achievements over the past year, quarter and beyond-Manually updating all 90 different Sales & Customer Support team Alias(distro) Lists, and Organizational Chart-Help on-board new AE\'s and SDR\'s including setting up trainings, and listing tours -Help with any and all ad-hoc requests for the sales and CS org as a whole.

San Francisco State University

B.A, Psychology