Courtney May
Leading SAS Customers to Success
- Role
- Manager, Customer Success at SAS
- Location
- Richmond, VA, US
- LinkedIn followers
- 500 followers
About Courtney May
Accomplished customer success leader with extensive experience selling and retaining SAS software solutions to both private and public-sector organizations. Demonstrated success across sales, customer retention, business development, and creation of customer-driven marketing campaigns. Recognized for cultivating and maintaining long-term customer relationships. High energy, positive leader who creates a work culture of open communication, top performance, and accountability. Strong problem-solving, interpersonal, and presentation skills.Areas of Expertise: Customer Experience, Success & Retention | Account Management | Strategic Planning | Problem Solving | Project Management | Business Development | Solution Selling | Phone & Email Campaigns | Cloud & SaaS Solutions | Pricing | Client Communications | Public Speaking | Team Building & Leadership | New Hire On-boarding
Experience
Manager, Customer Success
Apr 2022 — Present · Richmond, VA, US
Starting up and leading a team of Customer Success Manager\'s who supports/enable our Government customers with the overall goal of helping them successfully adopt SAS and achieve their business goals through the use of our SAS solutions.
Education
Elon University
Bachelor of Science, Business Administration
1996 — 2000
Skills
- Sas
- Sales Process
- Cloud Computing
- Business Intelligence
- Saas
- Crm
- Analytics
- Salesforce.com
- Sales
- Sales Operations
- Professional Services
- Enterprise Software
- Sales Management
- Solution Selling
- Business Development
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