Courtney Moore Nelson Maxwell

Client Experience Manager @Sikich

Columbia, SC, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2024 — Present

Client Experience Manager @Sikich

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Columbia, SC, US

EDUCATION

1999 — 2003

Darla Moore School of Business at the University of South Carolina

Bachelor of Applied Science (B.A.Sc.), Accounting and Finance

N/A

Master of Project Academy

35 Hour Course , Project Management

N/A

University of South Carolina

Bachelor of Business Administration - BBA, Accounting and Finance

N/A

University of South Carolina

Bachelors, Accounting and Finance And English Literature

SKILLS

ForecastingEvent PlanningAccount ManagementPharmaceutical SalesSalesB2bFinancial AnalysisNegotiationEvent ManagementSales ManagementPricingSdsFundraisingInventory ManagementNew Business DevelopmentSales PresentationsLean Six Sigma

ABOUT COURTNEY MOORE NELSON MAXWELL

18+ years partnering with clients to identify financial, accounting, and supply chain needs, developing and managing processes and product improvements, enhancing productivity, and increasing sales• 18+ years of evaluating client’s daily operations and financial statements to be able to write SOWs for projects and Standard Operating Procedure for ongoing operations after projects have been completed. Documentation and follow up post project implementation are key for ongoing success and maintaining a partnership with clients• 10+ years selling banking solutions to consumer and business cliental including traditional banking products, insurance, annuities and securities• 10+ years’ experience of working with financial institutions, accounting firms to identify candidates to complete project work. Building a relationship with the clients, assisting them in identifying personnel needs and then presenting qualified candidates for desired results had been very rewarding• Strong Audit and Operational Accounting background, which allows me to identify areas of risk and process improvements that allow clients to meet initiative and goals• Experienced in internal and external audits, giving me insight on how to report audit findings and document areas that need process improvement and additional sampling to extrapolate the financial implicationsSkills Summary • Advanced Excel (Macros, V-Lookups, pivot tables) and Access for reporting. • Product Demonstrations/Presentations to Management and Clientele • Project Management• Licenses: FINRA Series 6, 63 and 65 • Software & ERP: Salesforce, Kronos, Workday, SAP and Peoplesoft • LEAN Manufacturing • Six Sigma, Agile• Vendor Evaluations – Evaluated performance of vendors versus the actual outcome and presented to management.• Vendor Contract Negotiations• Master of Project Academy (35 Hours)

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Courtney Moore Nelson Maxwell — Client Experience Manager at Sikich in Columbia, SC, US | Unifers