Courtney Hyatt
Senior Business Analyst @Calgary Board of Education
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WORK HISTORY
Senior Business Analyst @Calgary Board of Education
EDUCATION
Mount Royal University
Business Analysis Extension Certificate
ABOUT COURTNEY HYATT
Senior Business Analyst and Certified Scrum MasterWith over 13 years of experience driving business transformation across Retail, Aviation, Finance, Agriculture/Mining and Public Sector, I specialize in delivering strategic solutions that align technology with business goals. I bring deep expertise in SaaS implementations, gap analysis, process modeling, and stakeholder engagement—paired with a passion for mentoring and agile leadership.As a Certified Scrum Master, I facilitate scrums, lead fit-gap sessions, and guide cross-functional teams through agile delivery. I\'m known for translating complex concepts into clear, actionable insights and for managing multiple projects with precision and clarity.Whether it\'s streamlining operations, enhancing user experience, or mentoring analysts, I thrive on helping organizations unlock their full potential.
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