Courtney Grady
Director of Operations @Berkeley Hall School
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WORK HISTORY
Director of Operations @Berkeley Hall School
Los Angeles, CA, US
People Management: Managing and developing 7 full time staff members including Receptionist, Event Coordinator, IT Manager, Technology Specialist, Facilities Supervisor, Maintenance Lead, and Landscaping Lead. Facilities Management: Leading capital projects, including a $1.3M Head of School campus residence and a $600K innovation lab build-out. Collaborated with third-party vendors to secure Mulholland Board approval for design plans, obtain state and local permit approvals, and prepare monthly project development reports for BHS Board Chairs.Software Solutions Management: Lead a 6-month software solutions system restructuring to close operational gaps, and spearhead the creation of a roadmap to define technical module roles and responsibilities.Financial Management: Managing $1M operating budget for facility, technology, and school wide events by leading quarterly budget review meetings, and strategic planning for capital budget projects for upcoming school year.Operations Management: Implement and lead a strategic cycle of continuous improvement for procedures and policies, manage departmental budgets, and collaborate with other departments to integrate organizational priorities into operational excellence.Professional Development & Coaching: Created and launched BHS’s annual professional evaluation framework to ensure equitable evaluation procedures that support the success and growth of staff members.Created and facilitated a 10 month professional development framework for 2 BHS administrators and 4 operations direct reports to successfully identify operational goals and progress monitor success benchmarks.Safety and Security Management: Developing campus security guidelines and emergency security procedures while incorporating state and national standards.
EDUCATION
Central Michigan University
Master of Science Administration
Central Michigan University
Bachelor of Science (B.S.)
ABOUT COURTNEY GRADY
Courtney’s career, education, and community involvement reflects her passion and purpose in life. She exists to impact as many lives as possible, especially young children of color who share her experiences and background. She attributes much of her success to her ability to bridge theory with practice. She acquired the necessary education to understand the theory behind complex organizational problems. For the past 10+ years, she has demonstrated the ability to apply this learning to real-world problems within large scale non-profit organizations. Courtney leverages an operational and solutions-oriented mindset to efficiently problem solve complex organizational issues, including (but not limited to): COVID-19, Student/Staff health & safety system planning, team member professional development, and school-wide operational systems planning. Courtney’s operational excellence received recognition as a KIPP Foundation’s Heart & Sol Awardee and KIPP SoCal Public School’s Team Member of the Year Finalist. At this point in her career, Courtney is interested in learning from and collaborating with like minded professionals who share similar interests and passions. She has a lot to offer, but she also has a lot to learn about how she can continue to add value on a greater scale. If her profile speaks to you, feel free to reach out.
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