Courtney Eyster

Learning Delivery Manager, SAP Globalview North America @ADP

Baltimore, MD, US
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Sep 2023 — Present

Learning Delivery Manager, SAP Globalview North America @ADP

View department →

Baltimore, MD, US

Key Accomplishments:• Contributed to the design of a global blended learning program for SAP HANA/Fiore/GlobalView end users including online & instructor led workshops, assessments, and job aids. This program is used by over learners per year. • Recognized for achieving consistently high leadership engagement feedback scores from my direct reports compared to my peers. • Lead a team of 6 high performing SAP GlobalView technical trainers, who consistently surpassed customer satisfaction targets and goals.• Coach, mentor, and support the continuous learning and development of individual & team capabilities.• Contribute to the design and curriculum delivery strategies for new and experienced SAP GlobalView users.• Measure and evaluate the user learning experience including learner satisfaction, assessments, and performance scores to provide insights, impact and drive continuous improvement.• Develop and implement plans to execute on department and cross-functional organizational goals and strategies.• Cultivate positive relationships with stakeholders and business partners to create and deliver high impact programs.

EDUCATION

2000 — 2002

Clemson University

Master's Degree, Human Resources Development

1996 — 2000

University of Delaware

BA, Women's Studies/ Sociology

SKILLS

CoachingLeadership DevelopmentHuman ResourcesPersonnel ManagementRecruitingSap ProductsSuccession PlanningPerformance ManagementEmployee TrainingSapChange ManagementSoftware DocumentationHrisTrainingTalent ManagementProject ManagementEmployee RelationsSap HRManagementTraining DeliveryHuman Resources Information Systems (Hris)LeadershipEmployee BenefitsOrganizational DevelopmentOnboardingDeferred Compensation

ABOUT COURTNEY EYSTER

Specialties: SAP, Training and Development, Recruitment, Employee Relations,Change Initiatives, Project Management, Compensation & Benefits.

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Courtney Eyster — Learning Delivery Manager, SAP Globalview North America at ADP in Baltimore, MD, US | Unifers