Courtney Stafford

About Courtney Stafford

Marketing leader with a broad background in marketing technology within the healthcare, fin-tech and enterprise resilience industries. Inspired by challenges and enjoys problem solving through creative and innovative outlets. Main areas of focus include campaigns, strategy, graphic design, trade shows and running user groups/events.

Experience

1. Senior Director, Customer Marketing

   Everbridge

   Sep 2024 — Present · Orange County, CA, US

   As the Senior Director of Customer Marketing, I am dedicated to building a thriving customer community through regional user groups, a multi-day user conference, and our Customer Advisory Board. I work closely with customers to ensure they are not only satisfied but truly delighted, helping them drive resilience in their organizations. From customer communications and digital campaigns to reviews and case studies, I create initiatives that strengthen engagement and foster long-term connections. My goal is to elevate the customer experience and build a community where customers feel valued, heard, and empowered.

Education

• Penn State University

  Bachelor's degree, Communication and Media Studies

  1998 — 2002

• Stanford University Graduate School of Business

  Emerging CMO certification

Skills

• Social Media Marketing
• Marketing Communications
• Html Emails
• Illustrator
• Trade Show Graphics
• Salesforce.com
• Crm
• Direct Mail
• Software Marketing
• Indesign
• Logo Design
• Social Media
• Adobe Creative Suite
• Pardot
• Customer Relationship Management (Crm)
• Strategic Planning
• Program Management
• Creative Services
• Management
• Organization Skills
• Advertising
• Marketing
• Marketing Strategy
• Wordpress
• Event Planning
• Leadership
• Graphic Design
• Account Management
• Trade Shows
• Event Management
• Email Marketing
• Digital Marketing
• Project Management
• Exacttarget
• Photoshop
• Editing
• Microsoft Office