Courtney Calicdan-Cox

Senior Customer Reference Manager @Red Hat

My primary responsibility as a customer reference manager is to recruit compelling customer success stories that align with the corporate marketing strategy, including corporate events, press releases, case studies, commissioned papers, videos, and brand campaigns- Leads the strategy of Red Hat’s global peer-to-peer program, Innovators on the Line - The point of contact for Ansible Fest customer spotlights and recruitment - Established the first Innovators on the Line live session at the Executive Briefing Center in Boston - Familiar with Tableau dashboards to measure marketing KPIs -Worked with Fortune 500 customers to participate as Red Hat Innovators in the Open for corporate events - Contributed to the Customer Reference Enterprise recruitment strategy - Brokered customer peer-to-peer connections with strategic customers - Secured a customer to participate in the Red Hat Brand Campaign 2022