Courtland Grove

Senior Business Systems Analyst @Optum

New York, NY, US

EMAILS

[email protected]

MOBILE NUMBERS

+18•••••••40

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WORK HISTORY

Apr 2022 — Present

Senior Business Systems Analyst @Optum

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Provide business and technical support for the Varicent Commission Platform and associated technologies• Partner cross functionally with commissions finance to understand change requests and assist in testing• Work with application analysts to create technical documentation via Visio, partner with vendor Varicent for issue escalation and resolution• Provide go-live and post go-live support, End User training and documentation• Lead various scrum rituals and operate in an Agile framework, create user stories via Rally, partner with development resources (onshore/offshore) to define/communicate business requirements

EDUCATION

N/A

Western Connecticut State University

Bachelor of Business Administration (BBA), Management Information Systems

N/A

Fairfield University

Master of Business Administration (MBA), Finance

SKILLS

SapCernerCognosSharepointTestingUat CoordinationBusiness AnalyticsAccount ReconciliationEmployee TrainingSales CommissionsSoarian FinancialsMicrosoft ExcelCobiusTableauTnsSage Mas200BudgetsFinancial PlanningFinanceAccessZuoraSqlOlapRequirements GatheringCrystal ReportsRHyperion HfmSungard BancwareIntacctSalesforce.comHedisHealthcare Effectiveness Data and Information Set (Hedis)Adaptive InsightsXactlyManagementAccountingRequirements AnalysisForecastingSaasArm

ABOUT COURTLAND GROVE

Senior Business Systems Analyst - Optum

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