Court Willin

Thank you Rewards Vendor Management SVP @Citi

Vendor manager for several partners supporting US and Global Rewards. Bring professional oversight to partners that support the rewards program. Manage a large P&L. Negotiated and implemented several multi-million dollar expense save initiatives. Ensure continuous improvement of customer experience through implementation of numerous projects. Bring quality improvement through the management of KPI, SLA’s, and NPS metric management. Execute dozens of new contracts each year.