Courage Munjeri

Actuarial Admin @Phoenix Group

Telford, GB

Managing a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiencyIdentifying and address customer needs, with a goal of total satisfactionProviding expert answers to questions about products, pricing, and availability while presenting the value of our product portfolio to customersMeeting customer-service department sales targets, generating leads when opportunities ariseFollow company guidelines and procedures for communications with minimal supervisionRecommending improvements to company processes for efficiency

Catholic University in Zimbabwe

Bachelor's degree, Business Management and Information Technology