Coty Chetoka
- Role
- General Manager - HR Operations, Hris, and Benefits at Duquesne Light Company
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
Experience
General Manager - HR Operations, Hris, and Benefits
Jun 2023 — Present
As the General Manager of HR Operations at Duquesne Light Holdings, I oversee three key functions: HRIS and People Analytics, Benefits, and HR Shared Services. I shape the strategic direction of HR, promoting data-driven decision-making and fostering HR transformation. I prioritize seamless employee experiences and strong strategic partnerships, ensuring compliance and operational excellence. HRIS and People Analytics- Manage HRIS systems for data accuracy, compliance, and efficiency- Lead HRIS platforms, including SuccessFactors, Empyrean, UKG, PowerBI, and Maximo- Develop a robust reporting framework and HR metrics for data-driven decisions- Ensure compliance with regulations like EEO-1, Vets 4212 reports, and more- Utilize advanced people analytics for actionable insights across the organization. Benefits- Lead Benefits with a focus on pension, retirement, wellness, and trends- Manage wellness programs for workforce well-being and satisfaction- Conduct regular benefits audits for compliance and improvements- Collaborate with external consultants and insurance providers- Enhance employee understanding and engagement through education- Evaluate benefit cost-effectiveness, identifying savings while maintaining quality- Use data-driven decisions to optimize benefits for employees and the organization. HR Shared Services (Process Excellence)- Ensure efficient HR service delivery in HR Shared Services- Demonstrate process excellence and effective project management- Collaborate with cross-functional leadership for efficiency and policy development- Continuously assess vendor partnerships for compliance- Implement lean methodologies and automation for reduced manual effort- Use data analytics and KPIs to identify efficiency areas- Collaborate with technology teams to implement streamlined HRSS systems. In this role, I drive organizational growth through efficiency, innovation, and an employee-centric approach to HR and benefits.
Skills
- Max HR
- Data Analysis
- Microsoft Office Mastery
- Taleo
- Building Relationships
- Peoplesoft
- Strategic Planning
- Sap
- Driving Results
- Microsoft Access
- Jazz 5.0
- Kronos
- Talent Management
- Succession Planning
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