Christoph K. J. Ostendorf
Executive Leader Interim Executive Roles and Advisory Transforming Businesses @Moken
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WORK HISTORY
Executive Leader Interim Executive Roles and Advisory Transforming Businesses @Moken
Cologne, DE
I serve as senior interim executive and trusted advisor to B2B companies navigating transformation — typically in COO, CIO, or CDO roles, or as a strategic sparring partner to the CEO/board. My focus: Digital strategy and transformation: Designing and executing roadmaps across business model innovation, Data & AI, and digital ecosystems IT management: Shaping organizations, technology stacks, and delivery models Customer Excellence and Customer Success: End-to-end CX optimization and NPS improvement Business development and scaling: Growing revenue and market presence Certified Advisory Board / Supervisory Board Member (Beirat/Aufsichtsrat im Mittelstand, Beirat-BW e.V, 2026)
EDUCATION
Technische Universität Braunschweig
Bachelor's degree, Mechanical Engineering
TU Dortmund University
Master's degree, Applied Computer Science and Business Administration
SKILLS
ABOUT CHRISTOPH K. J. OSTENDORF
Transforming Businesses. From Strategy to Results. I Don\'t Advise Transformation. I Lead It.\"My edge: A rare combination of board-level experience, award-winning digital advisory and deep technology roots – so transformations don’t stay on slides, but land in the business.With 30+ years at the intersection of technology, strategy, and business operations, I help organizations navigate complexity and emerge more competitive, customer-centric, and digitally capable.As a Technology & Services Executive, I\'ve shaped transformations for global corporations and mid-market leaders across Europe, the US, the Middle East, and APAC — in Public Administration, Life Sciences, High-Tech, Financial Services, Retail, and Telecoms.I step in as interim CxO or senior advisor e.g. to scale SaaS, IT and operations, fix complexity, and deliver measurable P&L impact.What I deliver:→ Strategic clarity — translating complex technology landscapes into executable growth strategies→ Operational impact — restructuring value chains, improving delivery quality, reducing costs→ Customer focus — raising NPS, satisfaction, and loyalty through end-to-end CX excellence→ Leadership — building and leading high-performance teams of 5 to 500+ across culturesSelected achievements: COO at IHK Digital GmbH: Led 500-person dev & ops organization | Restructured end-to-end delivery model | Drove enterprise architecture modernization for Germany\'s largest chamber digitalization platform Evolutionizer AG: Tripled SaaS ARR for key accounts · Raised NPS from -2 to +40 · Improved delivery efficiency by 100% CI Consulting: Grew business 133%(CAGR 18%) · Expanded client base 7x · Cut costs 30% Capgemini: Led 3-digit MEUR transformation programs with 60% client cost savings Accenture: 7-year international career delivering Strategy, Transformation, BPO, Shared Services to Fortune Global 500My focus areas:1) Digital & IT Strategy and Transformation (Business | Digital | Data & AI | Cloud/SaaS | Digital Ecosystems)2) IT Operations, Enterprise Architecture & Technology Management3) Customer Excellence & Customer Success4) Interim Executive Leadership (COO | CIO | CDO) and Advisory Board Mandates (certified)5) Innovation Management & Strategic Business DevelopmentOpen to senior executive, interim, and advisory opportunities where transformation, technology, and people intersect.Transforming B2B organizations and institutions into digital, data- and AI-enabled powerhouses – from strategy to execution.
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