Cory Zuvich
Director - Network Process & Quality @AT&T
Dallas-Fort Worth, TX, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2025 — Present
Director - Network Process & Quality @AT&T
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EDUCATION
2011 — 2014
Texas Christian University
Master of Liberal Arts
2000 — 2005
University of Oklahoma
Bachelor of Arts
SKILLS
Call CentersTeam BuildingProduct ManagementIds ForceUmpCall CenterProcess ImprovementProgram ManagementTelecommunicationsAnalysisCustomer SatisfactionTrainingCall Center DevelopmentCustomer SatiWfa-CAccount ManagementQuantrix ModelerChange ManagementWfa-DoException ManagerCustomer ExperienceCustomer Relationship Management (Crm)Customer RetentionTeam LeadershipVendor ManagementBusiness Process ImprovementOperations ManagementMetricsLeadershipCrmContact CentersSix Sigma
ABOUT CORY ZUVICH
Director - Network Process & Quality
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