Cory Wright

About Cory Wright

With over two decades in supply chain operations, I have built a career centered on creating smarter, more seamless systems that elevate the customer experience. My journey has taken me across logistics, planning, and global operations- each step fueled by a commitment to innovation, collaboration, and impact. Currently, as Director of Customer Experience, I’m proud to lead with both strategic vision and hands-on insights, ensuring every touchpoint delivers value and exceeds expectations.I’m passionate about building strong teams, aligning cross-functional goals, and designing customer journeys that reflect both efficiency and empathy. Whether it’s leading transformation initiatives, optimizing processes, or championing customer loyalty, I believe every challenge is a chance to grow. If you\'re exploring the intersection of CX and supply chain or simply reimagining how operations can drive meaningful experiences, I’d love to connect and share ideas.

Experience

1. North America Customer Experience Lead

   Pfizer

   Jan 2025 — Present

Education

• Gies College of Business - University of Illinois Urbana-Champaign

  Master of Business Administration - MBA, MBA Candidate

Skills

• Sap
• Change Management
• Logistics Management
• Haccp
• Food Industry
• Management
• Production Planning
• Lean Manufacturing
• Logistics
• Manufacturing
• Leadership
• Continuous Improvement
• Supply Chain Management
• Sap Products
• Food Processing
• Project Management
• Materials Management
• Supply Chain
• Product Development
• Operations Management
• Cross-Functional Team Leadership
• Food
• Consumer Products
• Supply Chain Optimization
• Demand Planning
• Inventory Management
• Six Sigma