Cory Sylvester
Chief Operating Officer @Michael Andrews Bespoke
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WORK HISTORY
Chief Operating Officer @Michael Andrews Bespoke
New York, NY, US
Current responsibilities include but are not limited to- Collaborating with our CEO to develop and implement our overall strategic vision- Establishing policies and procedures to operationalize the strategic vision that we have set forth- Setting actionable goals for performance and growth helping to implement organization-wide goal setting, performance management, and annual planning- Overseeing daily operations and employee productivity ensuring team members thrive and we are performing in-line with our strategic objectives- Effectively recruiting, onboarding, training, managing, and retaining employees across the organization- Tirelessly iterating and refining our custom built CRM and ERP system (Salesforce) to drive operational efficiency and increase client satisfaction- Analyzing internal operations and identifying areas of process enhancement, then bringing change as needed- Directly overseeing all sales, marketing, product design and development functions, as well as assisting the CEO with HR, accounting, and other areas as needed- Pursuing new business development and new market expansion- Monitoring performance with tracking and establishing corrective measures as needed- Preparing detailed reports and using data insights to inform strategy and operational efficiency- Maintaining and building trusted relationships with key clients, industry partners, and vendors- Managing special projects such as costume design for TV, film and stage, as well as uniforms for corporate accounts.
EDUCATION
Eckerd College
Bachelor of Arts (B.A.), Athletic Administration
Eckerd College
Bachelor of Arts (B.A.), Communications
SKILLS
ABOUT CORY SYLVESTER
Highly motivated and results-oriented COO with more than a decade of experience in the luxury industry. Proven track record of driving operational excellence, strategic growth, and financial performance. Skilled in leadership, team building, problem-solving, and process improvement. Passionate about building and maintaining strong relationships with clients, colleagues, and partners.
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