Cory Sylvester

About Cory Sylvester

Highly motivated and results-oriented COO with more than a decade of experience in the luxury industry. Proven track record of driving operational excellence, strategic growth, and financial performance. Skilled in leadership, team building, problem-solving, and process improvement. Passionate about building and maintaining strong relationships with clients, colleagues, and partners.

Experience

1. Chief Operating Officer

   Michael Andrews Bespoke

   Jan 2019 — Present · New York, NY, US

   Current responsibilities include but are not limited to- Collaborating with our CEO to develop and implement our overall strategic vision- Establishing policies and procedures to operationalize the strategic vision that we have set forth- Setting actionable goals for performance and growth helping to implement organization-wide goal setting, performance management, and annual planning- Overseeing daily operations and employee productivity ensuring team members thrive and we are performing in-line with our strategic objectives- Effectively recruiting, onboarding, training, managing, and retaining employees across the organization- Tirelessly iterating and refining our custom built CRM and ERP system (Salesforce) to drive operational efficiency and increase client satisfaction- Analyzing internal operations and identifying areas of process enhancement, then bringing change as needed- Directly overseeing all sales, marketing, product design and development functions, as well as assisting the CEO with HR, accounting, and other areas as needed- Pursuing new business development and new market expansion- Monitoring performance with tracking and establishing corrective measures as needed- Preparing detailed reports and using data insights to inform strategy and operational efficiency- Maintaining and building trusted relationships with key clients, industry partners, and vendors- Managing special projects such as costume design for TV, film and stage, as well as uniforms for corporate accounts.

Education

• Eckerd College

  Bachelor of Arts (B.A.), Athletic Administration

  2003 — 2008

• Eckerd College

  Bachelor of Arts (B.A.), Communications

  2003 — 2008

Skills

• Fashion
• Blogging
• Creative Writing
• Time Management
• Improviser
• Training
• Social Networking
• Public Speaking
• Event Management
• Theatre
• Online Marketing
• Social Media Marketing
• Event Planning
• Facebook
• Social Media
• Fundraising
• Director
• Sales
• Sales Management
• Actor
• Customer Retention
• Acting
• Marketing
• Editing
• Relationship Marketing
• Writer
• Advertising
• Writing
• Comedian
• Public Relations
• Coaching