Cory Giles

About Cory Giles

I am a financial services leader with over a decade of experience driving operational excellence across governance, risk, controls, and enterprise readiness. I specialize in building scalable frameworks that translate regulatory, operational, and organizational complexity into clear, actionable execution.Throughout my career, I’ve led cross-functional teams responsible for governing documentation, operational readiness, change enablement, and workforce education; ensuring organizations are prepared not just to comply, but to perform. My focus is on strengthening operational resilience, improving execution at scale, and aligning people, process, and strategy during periods of change.I’m recognized for simplifying complexity, elevating standards, and creating learning-driven cultures that adapt quickly in highly regulated environments. By equipping teams with clarity, context, and confidence, I help institutions deliver sustainable outcomes while meeting evolving regulatory and business demands.My leadership philosophy is rooted in people-first execution. I believe strong operations are built through thoughtful communication, shared accountability, and continuous improvement. Narrative matters; how strategy is communicated, how processes are understood, and how purpose is reinforced across an organization.In addition to my work in financial services, I’m an aspiring published author with a deep interest in storytelling and media. That discipline informs my leadership approach: structure with intention, clarity with empathy, and execution that connects people to the “why” behind the work.I’m open to conversations around operational leadership, governance and controls, organizational readiness, and opportunities to lead enterprise-level transformation within financial services.

Experience

1. Operations Manager

   Texas Capital

   Mar 2026 — Present · Dallas, TX, US

   As a Director-level Operations Program Manager, I oversee governing documentation, operational training, and change readiness initiatives that ensure teams are prepared, compliant, and positioned to execute with confidence. My work sits at the intersection of risk, execution, and people development — aligning operational controls with real-world performance.I specialize in:• Operational Risk & Governance Frameworks• Enterprise Documentation Lifecycle Management• Large-Scale Change & Readiness Programs• Training & Knowledge Infrastructure Development• Cross-Functional Operational Alignment• Executive-Level Strategic ReportingI partner closely with Risk, Compliance, and senior leadership to proactively identify control gaps, strengthen audit outcomes, and implement sustainable governance cycles that reduce exposure and prevent repeat findings.