Cortney Fullerton

Experience

1. Senior Account Manager

   Destination Concepts inc

   May 2018 — Present · San Diego, CA, US

   Develop & manage executive level relationships with clients, accounts, & partners -Build vendor relationships: hotels, caterers, entertainers & booking agents, venues, transportation, decor rental, lighting, AV companies, & many other industry contacts -Participate in site inspections and/or lead operational site inspections -Complete sales process: create detailed client contracts and/or addendums for signature; secure payments-Determine staffing needs, directly manage staff onsite, review/reconcile payroll post-event-Collaborate with Finance Director to ensure client payments are received -Onsite operation of program at highest level of service and creativity, to include:*transportation: individual/group airport arrival & departures; transfers to activities, dine arounds, off-property events; develop & operate shuttle schedules*decor: design looks; contract furniture/decor vendors; develop detailed load-in timelines; design floor plans; schedule vendor delivery/strike times*activities: contract with vendor; coordinate details, including food & beverage; secure transportation; schedule/manage staffing*dine around: contract restaurants; finalize menus; secure transportation; schedule/manage staff*lighting/AV: contract vendors; collaborate on event; partner with venue AV teams; communicate all vendor requirements *in-house production: secure furniture/decor; confirm staff & manage onsite; schedule delivery/strike*off-property venue: contract venue; secure decor, caterer, AV & lighting, security, fencing, tenting, power, permitting, etc; design floor plans*entertainment: contract vendors; coordinate rider requirements; manage onsite-Post-Event: collect, review & reconcile final invoices from vendors; reconcile internal expense reports; prepare & issue program final invoice for client, including onsite add-ons-Maintain P&L report from program turn over through completion, while maintaining or exceeding companies’ required minimum profit margin

Education

• Endicott College

  Bachelor's

  2004 — 2008

Skills

• Corporate Events
• Event Planning
• Coordinating Events
• Hotels
• Food
• Events Coordination
• Servsafe
• Restaurants
• Food Service
• Front Office
• Banquets
• Food & Beverage
• Hospitality Industry
• Customer Service
• Hospitality Management
• Event Management
• Meeting Planning
• Hospitality
• Sales
• Convention Services
• Trade Shows
• Catering