Cortney Ficken

About Cortney Ficken

I work with businesses to help them save time and money by implementing customized solutions that leverage existing technologies and improve workflow within the organization. I help these businesses turn ideas into reality using a consultative approach. The areas include but are not limited to the following: Identifying and reducing print costsPrint infrastructure and asset management Determining hardware and software needs relating to the print infrastructure and then managing the resources for them Full life-cycle document managementOutsourced IT services and advisement I strive to be the best vendor partner for each of my clients with the way I interact with them and add value to their organization.

Experience

1. Sales Manager

   Marco Technologies

   Jan 2017 — Present · Rapid City, SD, US

Education

• University of Mary

  Master of Business Administration (M.B.A.), Business Administration and Management

  2012 — 2014

• North Dakota State University

  Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

  2008 — 2012

Skills

• Salesforce.com
• Account Management
• Sales Operations
• Customer Service
• Management
• Team Building
• Business-to-Business (B2b)
• Strategic Partnerships
• Direct Sales
• Time Management
• Sales Process
• Customer Satisfaction
• New Business Development
• Leadership
• Business Development
• Team Leadership
• Managed Services
• Document Management
• Sales Management
• Strategic Planning
• Microsoft Office
• Sales
• Solution Selling
• Public Speaking