Cortney Palmatier
Office Manager @Palmatier Electric Llc
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WORK HISTORY
Office Manager @Palmatier Electric Llc
Lancaster, PA, US
Key Responsibilities: • Oversee daily office operations and administrative workflows • Manage customer service communications and scheduling • Process and organize service requests through HouseCall Pro system • Handle accounts receivable/payable and assist with QuickBooks operations • Coordinate with field technicians for scheduling and dispatch • Maintain organized documentation for permits and project records • Support customer financing applications through Wisetack • Assist in managing the company\'s 5-star reputation on Google and Facebook • Handle vendor relationships and supply ordering • Support hiring and onboarding processes for new team membersContributing to the growth and efficiency of a family-owned electrical contracting business known for its exceptional service quality and 5-Star service guarantee.
EDUCATION
Pennsylvania College of Art and Design
Bachelor of Fine Arts - BFA, Fine/Studio Arts, General
ABOUT CORTNEY PALMATIER
As Office Administrator at Palmatier Electric, I ensure seamless operations so our master electricians can focus on what they do best - delivering exceptional electrical solutions to businesses and homeowners across Lancaster, Chester, and Eastern York counties.What sets us apart:• 5-year comprehensive warranty on all labor and materials• Specialized expertise in EV charger installations and electrical panel upgrades• Flat-rate pricing - no surprises, just transparent value• Energy-efficient solutions that reduce your operational costsFor our commercial clients:I coordinate with our team to ensure your business experiences minimal disruption during electrical upgrades and installations. Whether you need power distribution solutions, lighting upgrades, or emergency electrical services, we prioritize efficiency and reliability to keep your business running smoothly.For our residential customers:From scheduling to final inspection, I ensure your project runs like clockwork. Our team takes pride in delivering safe, code-compliant electrical solutions that enhance your home\'s functionality and value.My commitment to excellence includes:• Streamlined project coordination• Prompt communication• Efficient scheduling• Detailed documentation• Quality assurance oversightSince 2012, Palmatier Electric has built a reputation for reliability and excellence in electrical contracting. I\'m proud to be part of a team that consistently delivers superior electrical solutions while maintaining the highest standards of customer service.Let\'s connect to discuss how Palmatier Electric can support your electrical needs. Whether you\'re planning a commercial upgrade or residential improvement, we\'re here to power your projects with expertise and dedication. Ready to discuss your electrical needs? Contact us for a consultation.
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