Cortez Winston
Director of Front Office @Arc Hotel, Washington Dc, Series By Marriott
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WORK HISTORY
Director of Front Office @Arc Hotel, Washington Dc, Series By Marriott
Washington, DC, US
EDUCATION
Anacostia
General Studies
ABOUT CORTEZ WINSTON
Passionate about hospitality that leaves a lasting impression, I bring over a decade of experience in luxury boutique, resort, and convention hotels. As Director of Front Office at The Dupont Circle, I lead with a focus on operational excellence, team development, and guest satisfaction — ensuring every stay is seamless, personalized, and exceptional.Career Highlights • Named Manager of the Quarter – Q1 2025 for leadership and team impact. • Helped The Dupont Circle achieve a Forbes Travel Guide Recommendation with a 100% score on departure. • Contributed to the property being awarded a Michelin Key, reflecting elevated service and guest experience. • 🥇 Earned Preferred Legend status — recognizing outstanding performance, leadership, and consistency.What I Bring • Expertise in front office operations, guest relations, and team leadership • A proven track record of driving service scores and guest loyalty • A leadership style rooted in mentorship, collaboration, and results • Commitment to luxury hospitality standards and continuous improvementLet’s ConnectWhether you’re in hospitality leadership, guest services, or luxury travel — I’m always open to exchanging insights and building meaningful connections.
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