Corinne Rodino
Director of Client Success at PlusOne Solutions, Inc.
- Role
- Current Director of Client Success Previous Customer Success Strategic Account Manager at Plusone Solutions, Inc
- Location
- Boise, ID, US
- LinkedIn followers
- 500 followers
About Corinne Rodino
Award-winning, emotionally intelligent, and customer-focused Client Services/Customer Success Executive with a Bachelor’s in Management and 10+ years of experience driving exceptional customer experiences through effective team leadership and strategic relationship management. Proven track record of driving business growth and fostering loyal customer bases. Recognized for strong business acumen, problem-solving abilities, and a customer-centric approach that builds trust and influences collaboration across all organizational levels.
Experience
Current Director of Client Success Previous Customer Success Strategic Account Manager
Jun 2018 — Present · Boise, ID, US
Promoted from Customer Success Strategic Account Manager to Director of Client Success, securing an impressive number of written/video client testimonials, and contributing to a culture of customer advocacy Secure placement on the prestigious HRO Today 2024 \'Baker’s Dozen\' list for customer satisfaction, marking the first win in this category in the company’s history Author and contribute to monthly blog content, with one article becoming the most visited resource in the company\'s online library, driving client engagement and brand awareness Provide strategic leadership for the Client Services department, aligning team objectives with the company\'s vision while enhancing operational efficiency and goal attainment Onboard and mentor high-performing client success teams, fostering a collaborative culture that improves team morale and drives professional development for Customer Service Managers and Specialists Cultivate strong relationships with strategic accounts, acting as a trusted advisor, which resulted in an increase in customer satisfaction, engagement, and retention rates Identify and pursue opportunities for upselling and cross-selling, leveraging events and business reviews to increase customer lifetime value and drive revenue growth Establish and exceed revenue goals and performance metrics, by tracking KPIs, net churn, and customer health/satisfaction scores, resulting in continuous process improvements and enhanced service delivery
Education
University of Connecticut
Bachelor's degree
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.