Corey Wood

About Corey Wood

I am a Strategic Growth & Transformation Executive with over 20 years of experience scaling high growth SaaS and FinTech companies through rapid growth, operational modernization, and successful exits. I bring a disciplined approach to building the organizational infrastructure - teams, systems, and processes - that enable companies to scale effectively, enhance customer experience, and drive enterprise value.Throughout my career at Payrix, Worldpay, and Intrado, I have led cross-functional operations through complex integrations, platform modernization, and post-acquisition transitions. I thrive in pivotal moments of growth and transformation - bringing clarity, alignment, and methodical execution to deliver measurable results.Core Strengths & Leadership Attributes• Strategic Growth Expert – Translates business strategy into scalable operating models that accelerate revenue and margin expansion.• Operational Transformation Leader – Builds systems, processes, and metrics that drive performance, efficiency, and scalability. • Value Creation & Change Catalyst – Repositions underperforming teams and business units through clarity, focus, and accountability.• Customer Experience Champion – Keeps customer outcomes at the heart of operational transformation, strengthening adoption and retention.• M&A and Integration Specialist – Aligns post-acquisition teams and service models to capture synergies and sustain continuity.• AI & Automation Champion – Leverages modern technologies to streamline workflows and create repeatable operational influence.• Trusted PE Partner – Collaborates with investors and portfolio leaders to deliver growth, efficiency, and long-term value creation.I am passionate about helping growth-stage and PE-backed companies scale efficiently, improve profitability, and strengthen customer and investor confidence through operational excellence, leadership clarity, and transformation readiness.

Experience

1. General Manager, North America

   Phorest Software

   Jan 2026 — Present · Louisville, KY, US

   Leading Phorest\'s North America business - driving growth and operational excellence, building on a strong team, and bringing best in class SaaS to salon, spa, and MedSpa owners across Phorest\'s fastest growing region.

Education

• Bellarmine University

  Bachelor of Arts, Business Administration

Skills

• Employee Benefits
• Human Resources
• Vendor Management
• Customer Experience
• Saas
• Strategic Planning
• Service Delivery
• Voip
• Customer Relationship Management (Crm)
• Performance Management
• Crm
• Customer Retention
• Contact Centers
• Cloud Computing
• Customer Satisfaction
• Call Centers
• Software as a Service (Saas)
• Leadership
• Unified Communications
• Program Management
• Management
• Voice Over Ip (Voip)
• Account Management