Corey Davis

Customer Success Manager, Trade Data @CreditRiskMonitor

Valley Cottage, NY, US

Regularly communicate with and manage a business portfolio of over 800 companies, including numerous Fortune 500 businesses, resulting in a record-breaking $27 billion in receivable data, which has significantly enhanced the company\'s financial strategies and operational efficiency.Conduct an average of 25 weekly walkthroughs to demonstrate the value of our SaaS proprietary credit risk scoring, emphasizing the importance of timely A/R data processing, resulting in enhanced client understanding and engagement with our services.Serve as a senior advisor to a team of 30+ Account Managers and Sales Representatives, overseeing their efforts and providing guidance on issue resolution and performance improvement, resulting in enhanced account success rates and overall team efficiency.Led cross-functional cooperation among the leadership team, sales, client services, IT, marketing, and legal departments, resulting in a 15% reduction in operational costs and streamlined workflow processes.Guide analysts and IT members through varied file format requirements, legal and IT communication, and FTP/SFTP setup assistance for data submissions, resulting in seamless data transfers and compliance with security standards. API implementation for data match efficiency.Represent the trade department at two business conferences per year, including the National Association of Credit Management (NACM) and the National Credit Chemical Association (NCCA), by networking and presenting on industry trends, resulting in increased visibility and strengthened industry partnerships.

Bergen Community College

Associate of Arts - AA, Music Performance, General