Corey Lueker
Director of Managed Services @ Rops.io | MBA, Tech Stack Optimization, Customer Success
- Role
- Director of Managed Services at Rops.Io
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Corey Lueker
I am a customer success leader with over 12 years of experience in managing and implementing projects and solutions that improve business processes and efficiency. As the Head of Customer Success at rops.io, I oversee customer escalations and implementations for a wide range of customer needs, from software integrations to data migrations. I use my skills in interpersonal communication, problem-solving, and project management software to ensure satisfactory outcomes and customer satisfaction.I am also a marketing strategy consultant with a MBA from USC, where I learned how to combine creativity and innovation to drive branding and customer loyalty. I have a MA in Higher Education Administration from UConn, and a BA in English and Journalism from UA. I am passionate about storytelling and using multimedia platforms to connect with consumers and educate them on the value proposition of products and services. I have won multiple awards for my marketing and journalism work, including the USC Marshall Strategy Competition and the Kathryn Anne Governal Perseverance Award.
Experience
Director of Managed Services
May 2025 — Present
Education
University of Arizona
Bachelor of Arts (BA), English Language and Literature, Journalism
2008 — 2012
University of Connecticut
Master of Arts (MA), Higher Education/Higher Education Administration
2012 — 2014
University of Southern California
Master of Business Administration - MBA, Marketing and the Business of Cinematic Arts
Skills
- Student Development
- Programming
- Research
- Residence Life
- Leadership
- Social Networking
- Higher Education
- Teaching
- Student Affairs
- Social Justice
- Public Speaking
- Organization
- Spanish
- Community Outreach
- Leadership Development
- Event Planning
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