Corey Swank
Manager, Client Support at Lexis Nexis
- Role
- Manager, Client Support at LexisNexis
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Corey Swank
Throughout my career, I have developed solid leadership skills and achieved win-win…
Experience
Manager, Client Support
Aug 2025 — Present · Raleigh, NC, US
Lead and develop a high-performing team delivering exceptional customer service, driving retention, and supporting account growth. Oversee day-to-day support operations including billing, invoicing, product configuration, training coordination, and issue resolution. Partner cross-functionally with Sales, Customer Success, Operations, Finance, and Product to streamline processes, enhance service delivery, and ensure a seamless customer experience. Implement best practices, standard operating procedures, and tools to improve efficiency, team performance, and client satisfaction.
Education
Appalachian State University
Bachelor's degree, Pre-Law Studies
2007 — 2011
Skills
- Customer Service
- Teamwork
- Leadership
- Public Speaking
- Event Planning
- Time Management
- Financial Planning
- Social Media
- Microsoft Word
- Communication
- Loans
- Management
- Training
- Customer-Focused Sales
- Powerpoint
- Microsoft Excel
- Research
- Microsoft Office
- Sales
- 401k
- Social Networking
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