Corey Cook

About Corey Cook

Affiliates Management Company (AMC) is a leading provider of financial services and solutions to credit unions and their members. As a Salesforce Administrator, I am responsible for managing and maintaining the Salesforce platform, ensuring data quality and integrity, and providing training and support to various teams. I have over 4 years of experience in sales operations and database management, and I hold the Salesforce Certified Administrator (SCA) credential.My core competencies include sales process optimization, employee training, cross departmental collaboration, and problem solving. I am passionate about leveraging technology to streamline and automate sales workflows, generate insights and reports, and enhance customer relationships. I have successfully implemented several Salesforce projects, such as creating custom objects and fields, designing dashboards and reports, and integrating third-party applications. I also enjoy collaborating with other departments and stakeholders, and empowering the sales team with the best practices and tools to achieve their goals.

Experience

1. Salesforce Administrator (Sales & Revenue Operations Lead)

   Affiliates Management Company

   Jul 2019 — Present

   Promoted from Sales Operations Consultant to Certified Salesforce Administrator; support 3 operating companies grossing $8M+ annually in a single Salesforce organization; including a financial services compliance and GRC (SAAS) company, a DEI consulting company, and a government affairs and public relations company. • Serve as Salesforce SME, proactively training 50+ staff members and 14 different functionality teams on Salesforce best practices around their specific roles’ interests, contributing to a more adept and empowered team.• Integrated and helped manage 3+ major platforms into the Salesforce org leading to improved client and lead response time, smoother input for 80+ prospects and 250+ clients, and dramatically improved contract accuracy by 40%.• Consistently drive process improvements, resulting in a 25% increase in efficiency, data reliability, and user adoption.• Created and improved 25+ automations in Salesforce, improving sales and data analysis, sales manager data entry, and end-user efficiencies for 7+ departments. • Planned and established 10+ operational processes for contract management and client services tracking, ensuring teams scheduled and completed all client-purchased services in accordance with each contract.

Education

• University of Iowa

  Bachelor of Arts - BA

Skills

• Career Development Coaching
• Employee Training
• Leadership
• Interpersonal Skills
• Customer Service
• Fitness
• Event Planning
• Veterans
• Leadership Development
• Retail
• Team Leadership
• Microsoft Excel
• Inventory Management
• Coaching
• Team Building
• Management
• Time Management
• Public Speaking
• Training
• Microsoft Office
• Sales